Cookie Policy

We use cookies on this web page. More information about our cookie usage policy is below. At the bottom of the page is a link for clearing all cookies from our site.

A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience. Cookies do not give us access to your computer and the information that we collect through cookies do not include personal information.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device (eg computer or mobile phone). These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

Enabling a service to recognise your device so you don’t have to give the same information several times during one task
Recognising that you may already have given a username and password so you don’t need to do it for every web page requested
Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
Analysing anonymised data to help us understand how people interact with our site so we can make it better

Links to more information:

Information Commissioner’s Directives about Cookies
Directive 2002/58/ES EU parlament, 12. july 2002

Cookie usage

We use the following cookies for the purposes of web page :

Strictly necessary cookies

Without these essential cookies, our website won’t work properly. They help you move around secure areas of the website and carry out specific tasks, like journey planning or making a payment.

Session cookies

Necessary for the operation of the system for editing and display content in different languages. These cookies care for proper reception of e-mails and proper displaying content on the website. Cookies are deleted when the user leaves the site.
Cookie name Default Expiration Time Description
Randomly generated session session cookie for users
bt_araise_tpl session session cookie for template settings, initally has no value
Randomly generated language session session cookie for language settings

Performance cookies

These cookies collect anonymous information about how visitors use our website, for example, the most popular pages and any error pages you see. We use this aggregated information to improve our website. We don’t collect any information that identifies you as an individual.

Google Analytics

Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website. More information about Google Analytics cookies.

Description of Google cookies used on the page:
Cookie name Default Expiration Time Description
__utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmb 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv 2 years from set/update Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

We need your consent before uploading this cookies. You can accept all cookies in the bottom popup bar.

Detailed description: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Google Maps

Our site uses Google Custom Search and Google Calendar, both of which set cookies to store user preferences. The cookies – NID, PREF and S – expire between six months and two years, and are set in accordance with Google’s Privacy Policy.

We need your consent before uploading this cookies. You can accept all cookies in the bottom popup bar.

Social networking and sharing tools

On some pages, we also feature embedded ‘share’ buttons or widgets that enable you to share content with friends through a number of popular social networking sites (eg Google+1; Twitter; Facebook ‘Like’ etc).

Facebook

Facebook is an online social networking service. Facebook uses multiple cookies with the names of local, DATR,… to check the registration and tracking. More information about Facebook cookies on their website.

More details: http://www.facebook.com/help/cookies

We need your consent before uploading this cookies. You can accept all cookies in the bottom popup bar.

Deactivating cookies in your web browser

Links to support the most commonly used web browsers:

Microsoft Internet Explorer – http://support.microsoft.com/kb/196955
Mozilla Firefox – http://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
Google Chrome – http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Apple Safari – http://www.apple.com/support/safari/
Opera – http://www.opera.com/browser/tutorials/security/privacy/
Google Android – http://support.google.com/android/?hl=en
Windows Phone – http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx
Blackberry –http://docs.blackberry.com/en/smartphone_users/deliverables/32004/Browser_settings_32784_11.jsp